FAQ

 

What types of products does Luneva offer?

Luneva specializes in a curated selection of stylish and functional accessories. Our product range includes durable silicone waterproof earplugs designed for swimming and eye-catching hair clips specifically crafted for thick hair. Each product is designed to combine practicality with trendy aesthetics.

How do I care for my silicone waterproof earplugs?

To maintain the quality of your silicone waterproof earplugs, it is recommended to rinse them with fresh water after each use, especially after swimming. Allow them to air dry completely before storing them in a cool, dry place. Avoid exposure to extreme temperatures and direct sunlight to prolong their lifespan.

Are the hair clips suitable for all hair types?

Our hair clips are specifically designed to accommodate thick hair, providing a secure hold without slipping. However, they can also be used by individuals with medium to fine hair, depending on the desired style and hold. The versatility of our clips allows for various styling options.

What is the return policy for Luneva products?

Luneva has a 30-day return policy. To be eligible for a return, items must be in the same condition as received, unworn or unused, with tags, and in their original packaging. Customers must contact us to initiate the return process and obtain a return shipping label.